Payments & billing
Everything about buying credits, paying, receipts and refunds.
How to buy credits
- 1Sign in with your email
Credits belong to the account you buy them with. Sign in first — we email you a one-time link, no password needed.
- 2Pick a credit package
Open Pricing and choose a package. 100 credits = $1, and bigger packs just give you more runs — there is no subscription.
- 3Pay on the secure checkout
You are taken to Stripe’s hosted checkout. Pay with a card, Apple Pay or Google Pay. A2E never sees your card number.
- 4Credits land instantly
After payment you return to A2E and the credits are already on your balance. Stripe emails your receipt.
- 5Generate
Every Run button shows the exact credit cost for your settings. Credits are reserved when you press Run and returned automatically if the generation fails.
Packages
| Starter | 1,000 credits | $10 |
| Basic | 2,000 credits | $20 |
| Standard | 5,000 credits | $50 |
| Premium | 10,000 credits | $100 |
| Business | 20,000 credits | $200 |
How credits are charged
- The price of a run depends on the model and your settings — resolution, duration, quality, number of images.
- The Run button always shows the exact cost before you generate.
- Credits are deducted when the run starts. If it fails or times out, the same amount is refunded automatically.
- Your full credit history — every purchase, charge and refund — is on the Billing page.
FAQ
100 credits = $1. Each run costs a fixed number of credits shown on the Run button before you generate; it depends on the model, resolution and duration.
All major credit and debit cards, plus Apple Pay and Google Pay, through Stripe’s secure checkout. We never see or store your card number.
No. Purchased credits stay in your account until you use them. There is no subscription and nothing renews automatically.
Credits for failed or timed-out generations are refunded to your balance automatically. You can see every charge and refund under Billing.
Stripe emails a receipt to the address you used at checkout. Your order history, with receipt links, is on the Billing page.
Credits are added within a few seconds of payment. Make sure you are signed in with the same email you used at checkout, then refresh the Billing page. If they still do not show, contact support with your order ID from the receipt.
Purchase refund requests are reviewed case by case — contact support with your order ID. Credits for failed generations are always returned automatically.